Hello, how can we help?

Finding your account

Category: Knowledgebase

Having trouble logging in? 1.  Have you ever bought from Betterbee before?  If you have not, thank you for choosing us, and please use either Guest Checkout or Create a New Betterbee Account and Websi...

Catalog Request - click here

Category: Knowledgebase

Want to get a paper catalog? Place it in your cart and check out, free of charge. Select USPS 1st class mail, please. Click here to view the catalog item and add it to your cart. Want to view the cata...

International shipping

Category: Knowledgebase

Betterbee is happy to ship orders to our international customers.  There are some restricted items such as medication, bee food, and  liquids that we cannot ship overseas.  Due to vario...

Containers - Are they food safe?

Category: Knowledgebase

The glass and plastic containers that we sell are produced in a food-safe environment and are considered ready to use. We do have some customers that choose to wash them or some customers have air blo...

Apivar Usage

Category: Knowledgebase

Apivar has a two year shelf life from the date printed on the product. That expiration is for the sealed product. Once it is opened and the parent compound is exposed to oxygen, it starts to degrade. ...

How to Use the Oxalic Acid Dribble Method

Category: Knowledgebase

Oxalic Acid Dribble is a method which uses oxalic acid mixed with sugar syrup. It is applied using a large syringe to squirt the mixture on to the bees clustered between the frames. The bees are not h...